Shipping & Returns
All shipping times are estimated times only.
Standard Shipping: $13.00 Flat Rate (5-12 Business Days)
Express Shipping : $20.00 (3-6 Business Days) via Courier
Standard shipping is sent through Canada Post through a 3rd Party Shipping Company which provides discounted rates.
Express Shipping is sent via Courier.
Depending on your address, we will always use the cheapest / fastest courier service. Our couriers include ICS,UPS, FedEx, Dicom, Canpar, Purolator.
If you'd like us to use a specific courier or exclude any of these from your profile please send us an email and we will make a note. If we are not using the cheapest/fastest courier per your request, you may incur additional charges for using the courier you specified.
Please note that PO Boxes do not qualify for couriers. If you require express shipment to a PO Box please contact us for a quote.
If you spend over $200 (Before taxes) , you can use the discount code SHIPITFREE to qualify for free standard shipping. Please note that the free shipping offer is not valid with any other offer. We can only accept one discount code per order.
Canadian Territories will be charged actual rates as it is very expensive to ship up north unfortunately. The free shipping discount does not apply.
If you would like to upgrade your free standard shipping to express, you may do so for an additional $10.00 (Normally $20.00)
United States :
USA Standard Shipping $8.50 - $13.00 (CDN) , 7 to 15 Business Days
USPS First Class Mail
Express Shipping $15.00 , 5 to 10 Business Days
USPS Priority Mail
Most packages usually arrive in around 1 week, although sometimes may take a bit longer (2-3 weeks). For some heavier items we sometimes use UPS instead.
International orders take approximately 3-8 weeks to arrive.
Tracking is included to Europe, Australia, and most other countries.
International orders outside of North America vary in pricing based mainly on the weight and dimensions of the package. You will be charged an initial shipping fee at checkout but we may contact you if the size of the order is large and requires more in shipping.
The prices below are on average, to give you a rough idea:
Box Size 6x6x4 or less = $15
Box Size 9x6x4 or less = $25
Box Size 12x9x6 = $40
International purchases may be subject to duties and taxes. We will try to help when possible but this is the responsibility of the buyer. Orders over $40.00cdn will be required to be sent tracked.
If you changed your mind and no longer want the product, we can accept returns 7 days after the order has been delivered to you.
Please state your order number and your issue and we will get back to you to help resolve your issue.