Welcome to Tistaminis

Shipping & Returns

Shipping

We offer combined shipping on all purchases. Use this to your advantage by purchasing multiple items and paying only a single shipping charge. It is usually more beneficial to make purchases this way.

In order to access combined shipping please make your purchases on Ebay.ca and from a Desktop computer.

If you attempt to make your purchase on another domain it will usually attempt to make you pay for each item individually. Go over to Ebay.ca and it should give you the option to "Add items to cart" after doing so you simply go to checkout and "Request invoice from seller". This will prompt your commitment to the purchases and allow me to revise the invoice to allow you to enjoy the shipping discounts.

Shipping Rates and Estimated Times:

Canada : $13.00 Flat Rate, as many items as you'd like. Via Expedited Parcel, Approximately 3-12 business days depending on location.

United States : $5.00 - $13.00 (CDN), as many items as you'd like. Via air mails, approximately 7-16 business days. Express option available for $5.00 extra (7-12 business days guaranteed).

International:

Basic Ground Mail - $5.00 to $10.00, Approximately 4-8 weeks Delivery Time.
International Air Mail - $15.00 to $40.00, Approximately 1 month, Tracking Included. Price varies based on weight / dimensions.

International purchases may be subject to duties and taxes. We will try to help when possible but this is the responsibility of the buyer. Orders over $40.00cdn will be required to be sent tracked.

 

Returns

Customer Satisfaction is our main goal. Help me help you. I can not do so if I do not know the issue. We have very few complaints overall and those we do encounter are usually resolved quickly.

If you have any issues please contact us. Leaving a negative or neutral feedback does not help you or myself.

Our goal is to ensure an overall positive experience always. Thank you.